Managed services customers have the ability to access their own secured environment. In this environment incidents and changes can be submitted.
Of course it is also possible to submit an incident or change via e-mail or telephone. Customers can also monitor the progress of their tickets, check their dashboards and download reports in their own environment.
Our Security Operating Center can be reached 24x7.
After verification of your details you will receive a reply with your ticket number.
Note! In order to use the above mentioned services you have to be in possession of a valid contract and the authorisation data. Without valid authorisation data we cannot be of assistance to you.